As someone who is staring out with the LMS, a glossary would be greatly appreciated and would have flattened the learning curve. What is the difference between a certification, curriculum, and a course? Nothing in-depth, that is what the knowledge base is for, just a simple PDF with explanation of terms.

User Exam Analysis Download Reports: Provide the ability to download reports generated under the Questions Analysis and Score Analysis tabs, similar to Downloads under the User Comparison tab.

We are starting to have courses that have "required" and "optional" lessons. At the moment, learners have to complete ALL lessons to be marked complete. It would be great to flag some lessons as optional if they are not critical to the course completion

Would be helpful if you can email the private registration link of a hidden course to the invitees.

You could have a separate email template that you upload a CSV of email addresses to send to.

The trigger should be after creation of the course, so you can send multiple times.

Bulk Upload of Multiple Users into Multiple Courses. Instead of just uploading multiple users into one class using bulk upload, create a template and functionality that allows to upload a template .csv with course number and user email address or user name and then enroll those users into multiple courses.

We would like to be able to give out a voucher code that is available to be used once but over a number of courses. We do not care which course it is associated with.

Allow Admins to perform all bulk upload functions without having to ask NE to complete on backend. Includes uploading of multiple courses, users and couse enrollment (different courses/difference users). This allows more functions that can be performed by the Admin.

Test/Quiz - Question Auto-Advance for All Answer Types (Single/Multiple).Currently auto-advance only works for single answer type. Change design to auto-advance for all answer types, single and multiple.

Currently there is no way to stop customers from entering fake PO#s and immediately gaining access to e-learning courses. The administrative approval function only exists on ILT. It is needed for customers selling courses.

The concept of a Community Meeting is to allow a platform for local NetExam Users to meet for 4-6 hours and share best practices, learn "tips and tricks", brainstorm on ideas, understand NetExam product Roadmap, be able to provide "real-time" feedback to product enhancements and/or demo/training on new feature(s).

One of the local NetExam Customer would hold the regional meeting.

It would be helpful to have the order of scheduled class to be descending instead of defaulted to be ascending. Most classes that are added are new classes. This would help with seeing all new scheduled classes instead of manually changing this every single time when you log in.

Upload slider widgets to multiple user types with the ability to delete across multiple user types as well as having a date range a slider widget is available.

Would be nice for administrators to be able to bookmark or mark various KB articles as "favorites" in order to quickly navigate back to them. Then, Kayako might even be able to suggest related articles to help administrators more easily find the things they need or new features added that may better solve their issue.

It would be nice to have a button next to each report on the report list to download the report directly and quickly, rather than having to open the preview or design portion of the report in order to download.

We would like to see the ability to register individual email address or their user name. Currently you can bulk register users when in the Add/Edit Schedule of a currently scheduled live class, either by registering all users of a User Group or by Bulk Upload via .csv spreadsheet. It would be highly beneficial and time saving to be able to load individual users (when you only have 1-5 users) rather than by uploading via .csv spreadsheet.

The current system architecture does not support to add additional the Likert scales (more than 5). We currently use Strongly Disagree, Disagree, Agree, Strongly Agree, and Not Applicable. To stay in tune with our corporate strategy, we would like to have our survey conform to those provided by the rest of our company, which allows for 8 different selections: Extremely Dissatisfied, Moderately Dissatisfied, Slightly Dissatisfied, Neither Satisfied Nor Dissatisfied, Slightly, Satisfied, Moderately Satisfied, Extremely Satisfied, and Not Applicable.

It would be very helpful to System Administrators to have visibility of who has used the Manage Course Registrations feature for learners.

If there was a modification/history log, you can view names and email addresses of who has used this feature for a learner, what they changed, and the date that it was changed.

• Ability to delete all Users in a Group without deleting the Group itself.


• Similarly to how we can Bulk Add Users to a Group. I would like the ability to Bulk Remove Users from a Group

These two functions go hand-in-hand, but would make Group management a snap!